We do not require that customers receive the exact same size or colour HuskeeCup back as the one they checked in.
Just like with single use cups, customers simply get a HuskeeCup that suits the beverage size. There also needs to be a degree of flexibility with colours (charcoal or natural) as cafes are not in control of what colours are swapped in.
If a customer specifically requests the same colour or size back, it will be up to your discretion to supply. We do not mandate like-for-like swaps.